Incidents & Maintenance
History of incidents and maintenance activities.
Active Incidents
✅ No active incidents
Recent Incidents
December 2024
Dec 18 - API Latency Spike
Duration: 15 minutes
Impact: Degraded API response times
Root Cause: Database connection pool exhaustion
Resolution: Increased pool size and added monitoring
November 2024
Nov 22 - Preview Service Outage
Duration: 8 minutes
Impact: Preview loading failed for some users
Root Cause: CDN configuration change
Resolution: Rolled back CDN config
Nov 5 - Scheduled Maintenance
Duration: 10 minutes (planned)
Impact: Brief service unavailability
Work Done: Infrastructure upgrade, security patches
Scheduled Maintenance
Upcoming
No scheduled maintenance at this time.
Maintenance Windows
Regular maintenance occurs during low-traffic periods:
- Time: Sundays 02:00-04:00 UTC
- Notice: 72 hours minimum
- Duration: Usually < 15 minutes
Post-Incident Reports
Detailed post-mortems available for major incidents:
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- Slack/Teams: Enterprise webhook
Report an Issue
If you're experiencing issues not shown here:
- Check System Status
- Contact [email protected]
- Include error messages and timestamps
We investigate all reports within 1 hour during business hours.